Investment & next steps
08 / 09
We will establish a single, empowered project owner from Cloud Gateway, ensuring clear decision-making and efficient coordination. This avoids the common pitfall of fragmented accountability, which has hindered past system implementations.
Our Operating Blueprint will map your entire customer lifecycle in HubSpot, including a rationale for every decision. This prevents knowledge loss and ensures the system's design and intent are preserved, unlike previous 'bolted-on' solutions.
We will sequence the implementation to align with your critical renewal deadlines, such as Freshservice in September. This allows for a controlled transition, mitigating operational risks for your service desk and other key functions.
We will guide a data cleanse to achieve minimum viable, workable, and trusted data for migration. This avoids bringing over the 'clunky' and 'skewed' legacy data from Salesforce, ensuring your new Single Source of Truth is reliable from day one.
Your implementation and protection engagement
One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.
£29,895+ VAT
Total first-year commitment
This includes a 20% introductory saving on the initial 12-month Protection Plan term.
01
Implementation and launch
Strategy, configuration, integration, enablement and go-live.
£24,999 + VAT
02
12-month protection
Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.
£408 + VAT per month
Payment structure
Day 0
On engagement
Day 30
14 day payment terms
Day 60
14 day payment terms
From go-live
Gold Protection Plan, monthly subscription across the initial 12-month term
VAT is applied at the point of invoice.
Continuity after go-live
Gold Protection Plan
Your Gold Protection Plan begins at go-live and provides three hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.
What happens after 12 months?
We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Gold Protection Plan automatically continues on a rolling monthly basis at £510 + VAT per month, unless cancelled in accordance with the agreement terms.
What's included
Key stages of your project
Assumptions
Out of scope
6 months after go-live
Not aspirations, the working state CloudGateway is investing to reach.
A Single Source of Truth is established.
Fragmented systems are consolidated into a unified platform, providing reliable data for strategic decisions and supporting the £10M revenue goal.
Sales forecasting becomes proactive.
Improved data quality and streamlined workflows enable accurate forecasting and better visibility into the sales pipeline, reducing reliance on clunky legacy tools.
Technical debt is significantly reduced.
The inherited complexity of Salesforce is replaced with a documented HubSpot architecture, reducing maintenance burden and external consultant dependency.
Marketing campaigns are more effective.
Enhanced automation, consistent lead capture, and improved segmentation lead to better campaign performance and clearer ROI.
Customer onboarding is seamless.
Automated workflows and integrated data eliminate manual handovers and duplicated records, improving efficiency and customer experience from the outset.
Agree next steps
A short working session locks in dates and confirms the architecture.
