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Current challenges

02 / 09

Sustainable growth requires a foundation that doesn't rely on individual memory or manual spreadsheet updates.

Rothamsted Enterprises operates at the intersection of science, technology, and commerce. Whilst your campus is world-class, your operational systems remain manual and disconnected. This proposal outlines the roadmap to consolidate your event management, leasing, and marketing into a unified HubSpot ecosystem, providing the visibility and automation required to scale with confidence.

Operational transformation, not a platform swap. We reduce complexity, rebuild reporting trust, and give Rothamsted Enterprises a customer lifecycle that scales.

Currently, Rothamsted Enterprises operates as a 'professional middleman', connecting people across events, lab spaces, and tenancies. However, this vital activity is managed through archaic structures—Excel spreadsheets, shared folders, and disconnected tools like Kinetics. This creates significant operational risk; if a key team member leaves, the relationship history and data often leave with them.

By implementing HubSpot Professional across Sales, Marketing, and Service, we will create a Single Source of Truth. This isn't just about new software; it's about moving from informal, proximity-based communication to a structured, digital-first operation. We will automate your lease renewals, streamline event bookings, and provide the board with accurate, real-time data on occupancy and commercial performance.

Our approach focuses on 'thinking before doing'. We recognise that your leadership team is currently reframing business activities across multiple entities. We will align HubSpot to these strategic objectives, ensuring that as you take on more responsibility from shareholders, your systems are ready to support that complexity without adding manual overhead.

The operational picture today.

Data

Critical

Archaic Data Silos

What's happening

Teams rely on manual data entry and informal 'desk-side' updates, leading to duplication and a lack of trust in the numbers.

Business impact

Critical business intelligence is trapped in disconnected spreadsheets and shared folders, preventing a unified view of tenant and event value.

Touches

Excel

Tooling

High

Operational Key-Person Risk

What's happening

If a staff member leaves, years of relationship context and lease negotiation history could be lost forever.

Business impact

Institutional knowledge and relationship history are held by individuals rather than the system, creating a 'single point of failure' for renewals.

Process

High

Manual Lease Renewal Management

What's happening

The lack of automated triggers means renewals are handled inconsistently, risking occupancy rates and tenant satisfaction.

Business impact

Managing complex, multi-entity lease expiries in spreadsheets creates revenue leakage and reactive follow-ups.

Tooling

Medium

Inflexible Event Tooling

What's happening

Manual updates are required across bookings, catering, and quotes, slowing down the sales cycle for conference spaces.

Business impact

The legacy Kinetics system is too complex for current needs, creating friction in the booking and invoicing process.

Touches

Kinetics