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What this unlocks

03 / 09

What success looks like.

The measurable shifts this engagement is designed to unlock.

01

Single Source of Truth

Establish a Single Source of Truth

Consolidate GTM and Service data into one platform to ensure every department views the same customer reality.

Elimination of data silos and a 100% reliable database for leadership reporting and M&A due diligence.

02

<24h SLA

Automate Service & Onboarding

Migrate critical ITIL processes and onboarding workflows from FreshService to HubSpot Service Hub.

Reduced manual admin for the CS team and guaranteed SLA compliance through automated ticket routing.

03

3x Faster Handover

Optimise Sales Velocity

Replace Salesforce CPQ with a streamlined quoting process and clear pipeline management.

Faster deal closure and improved forecasting accuracy without the need for a dedicated RevOps hire.

04

Full Lifecycle Visibility

Scalable Marketing Attribution

Replace Pardot with HubSpot Marketing Hub to align lead generation with revenue outcomes.

Clear visibility into campaign ROI and automated lead scoring that prioritises high-value opportunities.