What this unlocks
03 / 09
The measurable shifts this engagement is designed to unlock.
Single Source of Truth
Establish a Single Source of Truth where every interaction—from first click to final provisioning—is recorded on one timeline.
Elimination of marketing waste and a seamless professional experience for SquareOne customers.
3x Faster Handover
Digitise the handover from Sales to the Technical Service team using automated pipelines and custom object modelling.
Faster time-to-revenue and reduced administrative burden on the support desk.
<24h SLA Adherence
Implement Service Hub Professional to formalise SLAs, ticket management, and customer health scoring.
Improved renewal rates and protected margins through proactive fault resolution.
Real-time Margin Visibility
Provide the Operations Director with real-time dashboards covering pipeline value, weighted forecasts, and account margins.
Confident strategic planning based on accurate, real-time commercial data.
