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Investment & next steps

08 / 09

Investing in your future growth

01·Sales

Familiar everyday workflows rather than administrative disruption

We connect HubSpot directly into your existing Microsoft Outlook and SharePoint setup rather than introducing disconnected administration. Logging customer communication and referencing commercial documents happens inside everyday sales routines. This protects critical relationship context without burdening your 12 active users with repetitive data entry.

02·Operations

Disciplined scope focused strictly on practical sales foundations

The implementation concentrates strictly on pipeline visibility, standard deal stages, and clean data migration for core customer accounts. Reserving complex integrations, ERP connections, and customer service ticketing for future phases keeps delivery focused. You gain an immediate, usable CRM that reflects your actual commercial process without technical clutter.

03·Leadership

Shared institutional knowledge replacing reliance on individual spreadsheets

Specialist relationships and extended buying cycles mean commercial context must belong to the business, not individual inboxes or spreadsheets. We establish a clear Single Source of Truth for customer history, pipeline health, and next actions. Leadership secures reliable oversight and smoother account handovers without demanding continual manual updates from the commercial team.

Your implementation and protection engagement

One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.

£22,956+ VAT

Total first-year commitment

Fixed implementation
£19,500
12-month Silver Protection Plan (£288 per month)
£3,456

This includes a 20% introductory saving on the initial 12-month Protection Plan term.

01

Implementation and launch

Strategy, configuration, integration, enablement and go-live.

£19,500 + VAT

02

12-month protection

Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.

£288 + VAT per month

Payment structure

  • 01

    Day 0

    On engagement

    £9,750
  • 02

    Day 30

    14 day payment terms

    £9,750
  • 03

    From go-live

    Silver Protection Plan, monthly subscription across the initial 12-month term

    £288 per month

VAT is applied at the point of invoice. A 20% contingency allowance (£3,900) is included in the contract against the implementation fee only, to cover any out of scope activity.

Continuity after go-live

Silver Protection Plan

Your Silver Protection Plan begins at go-live and provides two hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.

Initial term
12 months from go-live
First-year investment
£3,456 + VAT across 12 months
Monthly subscription
£288 + VAT per month

What happens after 12 months?

We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Silver Protection Plan automatically continues on a rolling monthly basis at £360 + VAT per month, unless cancelled in accordance with the agreement terms.

What's included

Key stages of your project

  • 01Discovery
  • 02Blueprint Creation
  • 03Platform essential setup and configuration
  • 04Data model, import
  • 05Sales process and Service Hub ticket pipeline build
  • 06Sales and service automation at scale
  • 07Reporting, dashboards and KPI tracking
  • 08Role-based training for adoption
  • 09User Acceptance Testing
  • 10Go Live Support
  • 11Post-Go Live 30 Days Support

Assumptions

  • · Whitefox provides clean data in CSV format
  • · IT support is available for Microsoft integrations
  • · Maximum of 12 active users for initial training

Out of scope

  • · SAP Business ByDesign integration
  • · Historical email, activity or document migration
  • · Bespoke SharePoint development
  • · Additional service channels (live chat, chatbots, AI tools, social messaging)
  • · Customer self-service (portals and knowledge bases)
  • · Advanced customer success automation (automated journeys, health scoring)

6 months after go-live

What good looks like 6 months from now.

Not aspirations, the working state Whitefox Technologies is investing to reach.

Sales01

Long sales cycles stay on track.

Opportunities move through defined pipeline stages with clear next steps, ensuring relationship momentum is maintained across extended commercial discussions.

Leadership02

Pipeline health is visible at a glance.

Management reviews commercial progress directly through standard dashboards, removing the need to chase individual sales reps for spreadsheet updates.

Operations03

Commercial customer knowledge remains protected.

Historical communications and account context are preserved in a Single Source of Truth, preventing relationship disruption whenever account responsibilities change.

Sales04

Daily administration integrates with Microsoft tools.

Sales reps log client emails directly via Outlook and reference SharePoint documents from CRM records, eliminating duplicate record keeping.

Agree next steps

A short working session locks in dates and confirms the architecture.