Investment & next steps
08 / 09
Your Forbidden leadership team will be deeply involved throughout, ensuring the project remains aligned with Sonas's strategic goals. We provide consistent oversight and accountability, not just task management, to navigate complexity and maintain focus on your vision.
We will deliver the new platform in controlled stages, prioritising service continuity and staff confidence. This phased approach minimises disruption to frontline services, allowing for thorough testing, validation, and adaptation at each step.
We will define the operational entity model and information governance before configuring HubSpot. This ensures a robust Single Source of Truth, appropriate data minimisation, and a clear boundary between operational CRM data and restricted safeguarding records.
We will work collaboratively with your teams through structured workshops and iterative feedback. This co-design approach ensures the solution reflects Sonas's unique service model and processes, fostering confident adoption and reducing reliance on individual system experts.
Your implementation and protection engagement
One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.
€71,763.12
Total first-year commitment
This includes a 20% introductory saving on the initial 12-month Protection Plan term.
01
Implementation and launch
Strategy, configuration, integration, enablement and go-live.
€64,350
02
12-month protection
Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.
€617.76 per month
Payment structure
Day 0
On engagement
Day 30
14 day payment terms
Day 60
14 day payment terms
From go-live
Platinum Protection Plan, monthly subscription across the initial 12-month term
Continuity after go-live
Platinum Protection Plan
Your Platinum Protection Plan begins at go-live and provides 4 hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.
What happens after 12 months?
We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Platinum Protection Plan automatically continues on a rolling monthly basis at €772.20 per month, unless cancelled in accordance with the agreement terms.
What's included
Key stages of your project
Assumptions
Out of scope
6 months after go-live
Not aspirations, the working state Sonas is investing to reach.
Organisational insight is reliable.
Leadership and the board receive accurate, timely reports on service demand, outcomes, property performance, and emerging pressure points, enabling informed strategic decisions.
Frontline recording is streamlined.
Staff spend less time navigating systems and more time supporting women and children, as administrative effort for recording interactions and updating support plans is significantly reduced.
Data governance is robust.
A clear boundary exists between operational data in HubSpot and restricted safeguarding records, ensuring sensitive information is managed responsibly with appropriate access controls.
Client journeys are coherent.
From first contact through to service delivery and review, staff have a clear, connected view of each client, child, and family relationship, supporting continuity of care.
Property management is efficient.
Connected property, tenant, work order, and compliance information simplifies repairs, planned maintenance, and rent management, reducing manual intervention and improving oversight.
Agree next steps
A short working session locks in dates and confirms the architecture.
