Forbidden
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Investment & next steps

08 / 09

Investing in your future growth

01 · Operations

Clear Sequencing for Predictable Delivery

Our phased approach ensures a rapid MVP launch, focusing on core sales processes and reducing immediate Salesforce dependency. Complex forecasting and revenue recognition are addressed in a subsequent phase, preventing delays and allowing for focused stakeholder input.

02 · Leadership

Senior Oversight, Not Just Technical Build

Forbidden's senior consultants will lead the implementation, ensuring strategic alignment and proactive risk management. We'll work closely with your VPs to define business rules for areas like PS revenue recognition, not just configure the system.

03 · Sales

Practical Adoption, Not Disruptive Rollout

We prioritise a clean, usable CRM foundation that reduces sales administration and improves pipeline visibility from day one. Training and adoption support are integral, ensuring your team understands how to use HubSpot effectively in their daily workflow.

04 · RevOps

Data Integrity for a Single Source of Truth

We will establish robust data migration and hygiene rules, addressing concerns about a 'messy' Salesforce history. This ensures HubSpot becomes a reliable Single Source of Truth for sales and commercial data, supporting accurate reporting and decision-making.

Your implementation and protection engagement

One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.

£10,723+ VAT

Total first-year commitment

Fixed implementation
£8,899
12-month Bronze Protection Plan (£152 per month)
£1,824

This includes a 20% introductory saving on the initial 12-month Protection Plan term.

01

Implementation and launch

Strategy, configuration, integration, enablement and go-live.

£8,899 + VAT

02

12-month protection

Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.

£152 + VAT per month

Payment structure

  • 01

    Day 0

    On engagement

    £4,499.50
  • 02

    Day 30

    14 day payment terms

    £4,499.50
  • 03

    From go-live

    Bronze Protection Plan, monthly subscription across the initial 12-month term

    £152 per month

VAT is applied at the point of invoice.

Continuity after go-live

Bronze Protection Plan

Your Bronze Protection Plan begins at go-live and provides one hour of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.

Initial term
12 months from go-live
First-year investment
£1,824 + VAT across 12 months
Monthly subscription
£152 + VAT per month

What happens after 12 months?

We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Bronze Protection Plan automatically continues on a rolling monthly basis at £190 + VAT per month, unless cancelled in accordance with the agreement terms.

Optional add-on · Phase 2

CPQ & Advanced Forecasting

Revenue Hub-powered CPQ, price books, multi-stream forecasting and revenue recognition across SaaS and Professional Services. Delivered standalone, or bolted onto Phase 1 as one continuous programme.

£6,200 + VAT

What's included

Key stages of your project

  • 01HubSpot CRM foundation configured
  • 02Sales pipeline and stages configured
  • 03Core data migration completed
  • 04Sales process automation implemented
  • 05Quote management and approvals
  • 06Core dashboards and reporting
  • 07User training and adoption
  • 08Go-live support and optimisation

Assumptions

  • · Phase 1 remains MVP-only
  • · Salesforce access is available
  • · Client stakeholders are available
  • · Data quality is client-owned
  • · Final CRM spec is approved
  • · Price books follow in Phase 2
  • · Forecasting complexity follows in Phase 2
  • · Users attend required training

Out of scope

  • · Full forecasting model build, available as optional Phase 2
  • · Advanced revenue recognition logic, available as optional Phase 2
  • · Complex price book configuration, available as optional Phase 2
  • · Customer-specific pricing rules, available as optional Phase 2
  • · CPQ / HubSpot Commerce Hub configuration, available as optional Phase 2
  • · Professional Services milestone forecasting, available as optional Phase 2
  • · Salesforce full historical migration
  • · Customer Success wider rollout
  • · Third-party finance tool implementation

6 months after go-live

What good looks like 6 months from now.

Not aspirations, the working state Commerce Decisions is investing to reach.

Sales01

Sales administration is reduced.

Sales representatives spend less time on manual data entry and administrative tasks, allowing them to focus more on selling activities and customer engagement.

Leadership02

Pipeline visibility is enhanced.

Leadership gains a clear, real-time overview of the sales pipeline, enabling better strategic decisions and resource allocation across the sales team.

Operations03

Handoffs are streamlined.

Automated workflows ensure smooth and consistent information transfer between Sales, Customer Success, Professional Services, and Finance, reducing errors and delays.

RevOps04

Reporting provides operational insight.

Core reports and dashboards offer practical insights into pipeline health, deal activity, and sales performance, supporting day-to-day sales management.

Sales05

Sales process discipline improves.

The structured CRM and pipeline configuration guide the sales team through agreed processes, ensuring consistent opportunity management and data capture.

Agree next steps

Get the ball rolling by sharing your details for contract here.