Forbidden
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Investment & next steps

08 / 09

Investing in your future growth

01 · Operations

Clear Sequencing for Predictable Delivery

Our phased approach ensures a rapid MVP launch, focusing on core sales processes and reducing immediate Salesforce dependency. Complex forecasting and revenue recognition are addressed in a subsequent phase, preventing delays and allowing for focused stakeholder input.

02 · Leadership

Senior Oversight, Not Just Technical Build

Forbidden's senior consultants will lead the implementation, ensuring strategic alignment and proactive risk management. We'll work closely with your VPs to define business rules for areas like PS revenue recognition, not just configure the system.

03 · Sales

Practical Adoption, Not Disruptive Rollout

We prioritise a clean, usable CRM foundation that reduces sales administration and improves pipeline visibility from day one. Training and adoption support are integral, ensuring your team understands how to use HubSpot effectively in their daily workflow.

04 · RevOps

Data Integrity for a Single Source of Truth

We will establish robust data migration and hygiene rules, addressing concerns about a 'messy' Salesforce history. This ensures HubSpot becomes a reliable Single Source of Truth for sales and commercial data, supporting accurate reporting and decision-making.

Total investment

£8,899+ VAT

A fixed engagement covering strategy, configuration, integration, enablement and launch.

Payment structure

  • 01

    Day 0

    On engagement

    £4,499.50
  • 02

    Day 30

    14 day payment terms

    £4,499.50

VAT applied at point of invoice.

Recommended post-go-live support

Protection Plan · Silver

2 hours per month of senior HubSpot support — fixes, small improvements and reactive troubleshooting on a flexible, month-to-month basis.

£360/mo

Commit for 6 months at signing — save 15%

Locked-in rate for six months, paid upfront (£1,836 + VAT).

£306/mo

Optional add-on · Phase 2

CPQ & Advanced Forecasting

Revenue Hub-powered CPQ, price books, multi-stream forecasting and revenue recognition across SaaS and Professional Services. Delivered standalone, or bolted onto Phase 1 as one continuous programme.

£6,200 + VAT

What's included

Key stages of your project

  • 01HubSpot CRM foundation configured
  • 02Sales pipeline and stages configured
  • 03Core data migration completed
  • 04Sales process automation implemented
  • 05Quote management and approvals
  • 06Core dashboards and reporting
  • 07User training and adoption
  • 08Go-live support and optimisation

Assumptions

  • · Phase 1 remains MVP-only
  • · Salesforce access is available
  • · Client stakeholders are available
  • · Data quality is client-owned
  • · Final CRM spec is approved
  • · Price books follow in Phase 2
  • · Forecasting complexity follows in Phase 2
  • · Users attend required training

Out of scope

  • · Full forecasting model build — available as optional Phase 2
  • · Advanced revenue recognition logic — available as optional Phase 2
  • · Complex price book configuration — available as optional Phase 2
  • · Customer-specific pricing rules — available as optional Phase 2
  • · CPQ / HubSpot Commerce Hub configuration — available as optional Phase 2
  • · Professional Services milestone forecasting — available as optional Phase 2
  • · Salesforce full historical migration
  • · Customer Success wider rollout
  • · Third-party finance tool implementation

6 months after go-live

What good looks like 6 months from now.

Not aspirations — the working state Commerce Decisions is investing to reach.

Sales01

Sales administration is reduced.

Sales representatives spend less time on manual data entry and administrative tasks, allowing them to focus more on selling activities and customer engagement.

Leadership02

Pipeline visibility is enhanced.

Leadership gains a clear, real-time overview of the sales pipeline, enabling better strategic decisions and resource allocation across the sales team.

Operations03

Handoffs are streamlined.

Automated workflows ensure smooth and consistent information transfer between Sales, Customer Success, Professional Services, and Finance, reducing errors and delays.

RevOps04

Reporting provides operational insight.

Core reports and dashboards offer practical insights into pipeline health, deal activity, and sales performance, supporting day-to-day sales management.

Sales05

Sales process discipline improves.

The structured CRM and pipeline configuration guide the sales team through agreed processes, ensuring consistent opportunity management and data capture.

Agree next steps

Get the ball rolling by sharing your details for contract here.