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Project plan

06 / 09

Project Priorities.

No priorities surfaced for this product in the discovery conversation yet.

A phased approach

How the work unfolds

A clear shape to the engagement before the week-by-week journey — each phase is a commitment, not a checkpoint.

01Phase 01

Multi-brand HubSpot foundation and single source of truth

Set up Marketing Hub Enterprise so Payslip can manage Payslip, Avelto and future brands from one connected HubSpot portal. This phase focuses on getting the brand structure, data model, properties, forms, tracking, subscription preferences and existing records organised properly, so each brand is clearly separated without losing the joined-up view across contacts, companies and activity.

02Phase 02

Brand separation, workflows and sales team usability

Configure the operational setup behind each brand, including forms, lists, workflows, lead routing, pipelines, user views and team access. This ensures leads from different websites are captured, classified and followed up correctly, while keeping the sales experience simple. Teams can continue working in HubSpot as normal, with clear visibility of which brand each lead relates to and what needs t

03Phase 03

Attribution, reporting and scalable growth visibility

Build the reporting and attribution framework needed to support Payslip’s business case and future growth decisions. This phase gives Aoife, Gerard and the wider leadership team clear visibility of brand performance, lead source, campaign impact, pipeline creation and conversion across each business unit. It creates the commercial clarity needed to prove traction, guide investment and scale the mu

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A proven way of delivering successful implementations

Every engagement runs through twelve connected workstreams — a single approach to improving how the business operates, not just how the platform is configured.

01 / 09

Detailed Discovery

Sessions to lock in objectives, surface gaps and shape the roadmap.

Objective

Translate the business context into a clear, prioritised operational roadmap, so every downstream decision is anchored to commercial outcomes rather than platform features.

Outcomes

  • Shared clarity across leadership on what HubSpot must achieve commercially.
  • A prioritised roadmap aligned to growth, not technical activity.
  • Reduced delivery risk through early alignment on scope and success.
  • Confident decision-making from week one.

What we'll cover

  • Business understanding, key challenges, objectives and what success looks like.
  • Process review, current CRM, sales and marketing workflows assessed end-to-end.
  • Goal setting, short- and long-term priorities for HubSpot, automation and reporting.
  • Identifying gaps, inefficiencies, integration needs and streamlining opportunities.
  • Implementation planning, a clear roadmap that aligns with commercial goals.

Implementation journey

From day one to live and adopted.

A structured journey across 7 weeks, paced to keep momentum without overwhelming the business.

Senior-led delivery · Structured milestones · Clear accountability · Minimal disruption

Phase
W1
W2
W3
W4
W5
W6
W7

Discovery & Alignment

W1

Foundation Build

W2

Data, Configuration & Core Setup

W3

Marketing at Scale

W4

Your Branded Elevate Theme

W5

Testing & Refinement

W6

Training & Go Live

Ensuring a smooth project

Forbidden Customer Portal

All tasks, planned sessions, and supporting materials will be tracked and managed via the Forbidden customer portal, which will serve as the central hub for communication, progress visibility, and documentation throughout the engagement.

  • Plan and Tasks — An overview of all key milestones and tasks. As the project progresses, more will be added.
  • Tasks — Any time we need something from you, you'll be notified by email and the task will appear here. This helps us keep the project moving.
  • Submit a Task — Use this section to submit a specific request or task you'd like us to review and consider.
  • Files — All shared files will be stored here. You can also upload any files you want to share with us.
  • Chat — Send messages or ask questions here. Keeping everything in one place helps us stay organised.
Forbidden customer portal — Plan and Tasks view