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Investment & next steps

08 / 09

Investing in your future growth

01 · Leadership

Clear Governance, Shared Vision

We will establish a clear governance framework from the outset, ensuring senior leadership from BioPhorum is engaged and informed. This approach guarantees alignment with your strategic objectives, such as the Single Customer View and future acquisitions, avoiding misdirection and ensuring the solution supports board-level goals.

02 · Operations

Phased Delivery, Focused Progress

Our phased implementation plan, starting with the HubSpot Foundation and progressing through Phorum Operations and Training, ensures a controlled rollout. This methodical approach minimises disruption, allows for continuous feedback, and builds a robust commercial operating system without overwhelming your teams.

03 · RevOps

Data Integrity, Actionable Insights

By prioritising data migration and transformation, we will ensure a clean transition from Dynamics 365. This focus on data integrity, leveraging your existing Azure Fabric and Power BI, will provide accurate reporting and forecasting, enabling informed decision-making across all commercial divisions.

04 · Sales

User-Centric Design, High Adoption

We will design the system with your users in mind, addressing specific needs for Phorum management, workstream tracking, and member engagement. This user-centric approach, including streamlined onboarding and offboarding, will drive high adoption rates and ensure the platform genuinely supports your unique operational workflows.

Total investment

£75,699+ VAT

A fixed engagement covering strategy, configuration, integration, enablement and launch.

Payment structure

  • 01

    Day 0

    On engagement

    £19,374.75
  • 02

    Day 30

    14 day payment terms

    £19,374.75
  • 03

    Day 60

    14 day payment terms

    £19,374.75
  • 04

    Day 90

    14 day payment terms

    £19,374.75

VAT applied at point of invoice.

Estimated breakdown across entities

Delivered as a single project, with the £75,699 investment apportioned across the five entities as follows:

  • BioPhorum£42,699.00
  • Brookwood Global£9,000.00
  • Inspired Pharma£9,000.00
  • Pharma X£9,000.00
  • Compliance Hub£6,000.00
  • Total£75,699.00

Indicative split — final allocation to be confirmed with BioPhorum.

What's included

Key stages of your project

  • 01HubSpot Foundation & Data Model
  • 02Dynamics 365 Migration & Cutover
  • 03Phorum Membership & Workstream Management
  • 04Sales, Pipeline & Forecasting Design
  • 05CPQ, Pricing & Quote-to-Contract
  • 06Training Services & LMS Integration
  • 07Implementation Services / PharmaX Operating Model
  • 08NetSuite, Reporting & Customer Success

Assumptions

  • · BioPhorum provides timely stakeholder access and decisions.
  • · BioPhorum owns business process, governance and approval decisions.
  • · Data cleansing and deduplication are BioPhorum responsibilities unless scoped.
  • · Migration depends on usable exports from source systems.
  • · Historical migration is limited to agreed objects, fields and periods.
  • · Third-party integrations depend on vendor APIs, licenses and limitations.
  • · Dynamics functionality will not be replicated like-for-like by default.
  • · Reporting depends on agreed KPI and finance definitions.
  • · Mentimeter can be sufficiently connected by Zapier

Out of scope

  • · Production migration execution unless separately scoped.
  • · Dynamics decommissioning or archive strategy.
  • · Data quality remediation across source systems.
  • · Custom API development is not required for NetSuite, LMS, PSOhub, CPQ or Teams. Our proposal includes setup of the native integrations and connectors to HubSpot.
  • · Revenue recognition, tax or NetSuite accounting design.
  • · LMS, PSOhub or CPQ procurement and implementation.
  • · Forbidden not responsible for any ecommerce custom integration

6 months after go-live

What good looks like 6 months from now.

Not aspirations — the working state Biophorum is investing to reach.

Leadership01

Strategic alignment is clear.

The organisation operates with a unified commercial architecture, ensuring all divisions and future acquisitions align with a single strategic platform.

RevOps02

Customer data is a Single Source of Truth.

All customer, product, membership, service delivery, and revenue data are consolidated in HubSpot, replacing disparate systems like Dynamics 365.

Operations03

Workstream management is streamlined.

The process for creating, tracking, and managing Phorum workstreams is standardised, moving away from organic, siloed approaches to a structured system.

Operations04

Member onboarding is efficient and compliant.

A formalised onboarding and offboarding process for Phorum members ensures legal compliance and accurate access management, reducing manual effort and errors.

RevOps05

Operational metrics are readily available.

Key operational metrics for Phorums, workstreams, and member engagement are easily accessible, enabling better decision-making and performance tracking.

Operations06

Deliverable tracking is robust.

The organisation effectively tracks the status, priority, and value of all Phorum deliverables, from initiation to publication, including legal approvals.

Agree next steps

A short working session locks in dates and confirms the architecture.