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Current challenges

02 / 09

Servis is transitioning from manual coordination to a sophisticated, automated commercial operation.

We will transform your fragmented sales processes into a scalable system. By centralising diverse revenue streams, Servis gains the visibility and automation required to lead the security facilities market.

Operational transformation, not a platform swap. We reduce complexity, rebuild reporting trust, and give Servis Facilities a customer lifecycle that scales.

Your current reliance on manual tracking across standard, subcontracting, and tender pipelines creates visibility gaps. We will implement a structured MEDDIC framework to ensure every opportunity is qualified consistently and forecasted accurately.

By automating contact cadences and PQQ tracking, your team can focus on high-value relationship building. This foundation supports your ambition to set yourselves apart from the competition through operational excellence.

The operational picture today.

Data

Critical

Fragmented Revenue Streams

What's happening

Leadership lacks a consolidated dashboard to compare performance across diverse business units.

Business impact

Standard, subcontracting, and tender deals follow different rules, making a unified revenue view impossible.

Process

High

Manual PQQ Management

What's happening

High administrative burden on account management to ensure compliance documents like SIA and insurance are current.

Business impact

Tracking Pre-Qualification Questionnaires via manual lists risks missing renewal windows and losing preferred supplier status.

Revenue

High

Inconsistent Sales Qualification

What's happening

Deals stall in 'Proposal Sent' because the underlying buyer motivations and decision criteria weren't captured.

Business impact

Without a formal methodology, pipeline value is subjective and forecasting remains unreliable.

Process

Medium

Pricing Complexity Friction

What's happening

Sales velocity is hindered by the time taken to calculate contract values for 24/7 vs. weekday-only requirements.

Business impact

Variable shift patterns and role-based rates make quote generation slow and prone to error.