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Investment & next steps

08 / 09

Investing in your future growth

01·Leadership

Senior Ownership, Clear Accountability

Your leadership team will have full visibility and control. We establish clear roles, responsibilities, and decision-making processes from the outset, ensuring the project aligns with your strategic objectives and avoids scope creep.

02·Operations

Phased Approach, Managed Transition

We will sequence the implementation carefully, focusing on critical workflows like loan applications and asset tracking first. This ensures a smooth transition, minimises disruption to your daily operations, and builds team confidence with each successful stage.

03·RevOps

Single Source of Truth, Data Integrity

Our process prioritises clean data migration from your existing system, addressing the challenge of missing field headers. We will establish robust data governance, ensuring all information is accurate, accessible, and forms a reliable Single Source of Truth for reporting.

04·Operations

Empowering Your Team, Sustainable Adoption

Success means your team confidently uses the new system. We provide comprehensive training and support, including 'super admin' sessions, to ensure internal ownership and the ability to self-manage and evolve the platform without constant external reliance.

Your implementation and protection engagement

One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.

£51,306+ VAT

Total first-year commitment

Fixed implementation
£47,850
12-month Silver Protection Plan (£288 per month)
£3,456

This includes a 20% introductory saving on the initial 12-month Protection Plan term.

01

Implementation and launch

Strategy, configuration, integration, enablement and go-live.

£47,850 + VAT

02

12-month protection

Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.

£288 + VAT per month

Payment structure

  • 01

    Day 0

    On engagement

    £15,950
  • 02

    Day 30

    14 day payment terms

    £15,950
  • 03

    Day 30

    14 day payment terms

    £15,950
  • 04

    From go-live

    Silver Protection Plan, monthly subscription across the initial 12-month term

    £288 per month

VAT is applied at the point of invoice. A 20% contingency allowance (£9,570) is included in the contract against the implementation fee only, to cover any out of scope activity.

Continuity after go-live

Silver Protection Plan

Your Silver Protection Plan begins at go-live and provides two hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.

Initial term
12 months from go-live
First-year investment
£3,456 + VAT across 12 months
Monthly subscription
£288 + VAT per month

What happens after 12 months?

We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Silver Protection Plan automatically continues on a rolling monthly basis at £360 + VAT per month, unless cancelled in accordance with the agreement terms.

What's included

Key stages of your project

  • 01Discovery & Solution Blueprint
  • 02HubSpot Platform Setup & Governance
  • 03Scheme-Centred Data Model & Core Configuration
  • 04Delta / SSAS Pro Data Migration & Cleansing
  • 05Service Hub Workspace & Administration Setup
  • 06SSAS Process Pipelines & Workflow Automation
  • 07Approvals, Tasks, SLAs & Operational Controls
  • 08Regulatory Reporting & Management Dashboards
  • 09External Banking & Investment Data Ingestion
  • 10Document Generation & Template Automation
  • 11Document Management System Integration
  • 12Permissions, Security & Audit Controls
  • 13AI-Assisted Operational Workflows
  • 14User Acceptance Testing & Refinement
  • 15Role-Based Training & Super-Admin Handover
  • 16Go Live Support
  • 1730-Day Post-Go-Live Support

Assumptions

  • · Client will provide timely access to legacy data exports
  • · Stakeholders are available for key discovery and UAT milestones
  • · Third-party solicitor/bank API access is subject to their technical limitations

Out of scope

  • · HubSpot licensing costs
  • · Extensive historical data migration beyond active records (unless scoped)
  • · Custom API development for non-standard third-party tools

6 months after go-live

What good looks like 6 months from now.

Not aspirations, the working state Nigel Sloam is investing to reach.

Operations01

Workflows are fully automated.

Administrators are guided through repeatable SSAS processes with the correct tasks, evidence, approvals, deadlines and escalation created automatically.

Leadership02

Data entry and re-keying are reduced.

Scheme information already held in HubSpot is reused across processes, reporting and documents rather than repeatedly being entered into disconnected systems and templates.

Operations03

Data entry is significantly reduced.

Fleur and the partners can see what has arrived, what has completed, what is overdue, where work is blocked and how workloads are distributed without manually assembling weekly reports.

RevOps04

The Single Source of Truth is established.

Administrators and advisers can move from a scheme to its members, employers, assets, cases and relevant documents without searching across multiple disconnected sources.

Operations05

Client communication is streamlined.

The core operational relationship between schemes, members, trustees, employers, assets, transactions and administration activity is maintained in one connected model.

Agree next steps

A short working session locks in dates and confirms the architecture.