Recommended HubSpot setup
05 / 09
Recommended HubSpot setup.
Recommended platform stack
Marketing Hub
ProfessionalAutomates lead qualification and routes high-value prospects to Sales via Profile and Signals scoring.
Sales Hub
EnterpriseProvides advanced governance and custom objects required to retire Salesforce without operational compromise.
Revenue Hub
ProfessionalConnects the commercial journey from quote to Xero, enabling automated renewals and pro-rated upgrades.
Core Users
CoreEnsures marketing and operations teams have editable CRM access to maintain data integrity.
Data Hub
StarterService Hub
ProfessionalPowers the customer success workspace, account health scoring and QBR management across the existing customer base.
Key outcomes enabled
- Leadership gains a Single Source of Truth for all commercial activity, eliminating manual weekly data reconciliations.
- Sales teams benefit from automated lead routing, ensuring high-intent prospects are engaged within the 24-hour SLA.
- The Renewals Team gains automated opportunity creation and visibility, protecting gross retention across 300 key accounts.
- Finance handovers are streamlined through a bi-directional Xero integration, reducing manual data entry and billing errors.
- Marketing achieves full-funnel attribution, identifying which channels and campaigns are driving closed-won revenue.
- Account Managers can proactively manage customer health using integrated signals, reducing churn risk through structured QBRs.
- The business establishes a scalable operating model that supports growth without requiring proportional increases in headcount.
Why this setup
A configuration matched to your stage of growth, not the loudest tier.
SmartSurvey requires a sophisticated multi-hub architecture to mirror and improve upon eight years of Salesforce development. By combining Enterprise-tier Sales and Service Hubs with Professional-tier Marketing and Revenue Hubs, we provide the necessary governance for complex MEDDIC qualification and QBR management while automating the high-volume lead and renewal engines.
Capability mapping
How the platform supports your business goals.
Business challenge
Capability enabled
Recommended Hub
Challenge
Fragmented lead-to-revenue reporting
Capability
Unified Lifecycle and Attribution Reporting
Hub
Marketing Hub ProfessionalChallenge
Complex Salesforce qualification records
Capability
Custom Objects and Advanced Permissions
Hub
Sales Hub EnterpriseChallenge
Manual QBR and Account Planning
Capability
Custom Objects for Account Management
Hub
Service Hub EnterpriseChallenge
Manual quote-to-invoice handover
Capability
Advanced Quoting and Xero Integration
Hub
Revenue Hub Professional



