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Investment & next steps

08 / 09

Investing in your future growth

01 · Leadership

Controlled implementation, not disruptive rollout

The implementation is structured to reduce operational disruption while creating clear progress throughout delivery. Core foundations are established first so reporting, automation and operational processes are built on stable, scalable architecture from day one.

02 · RevOps

Experience removes expensive mistakes

CRM implementations rarely fail because of software. They fail through unclear ownership, poor process design, inconsistent data structures and low adoption. Senior consultants lead every workstream to reduce these risks before they become operational problems.

03 · Leadership

Protecting the business from CRM debt

The implementation is designed to prevent the operational debt that builds when systems evolve without governance. Reporting drift, duplicate processes, spreadsheet dependency and inconsistent customer journeys become increasingly expensive as the business scales.

04 · Operations

What successful implementation actually looks like

A successful implementation is not simply a live portal. It is a system leadership trusts, teams consistently use, reporting that supports decisions, and operational processes that scale without increasing manual overhead.

Your implementation and protection engagement

One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.

£18,456+ VAT

Total first-year commitment

Fixed implementation
£15,000
12-month Silver Protection Plan (£288 per month)
£3,456

This includes a 20% introductory saving on the initial 12-month Protection Plan term.

01

Implementation and launch

Strategy, configuration, integration, enablement and go-live.

£15,000 + VAT

02

12-month protection

Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.

£288 + VAT per month

Payment structure

  • 01

    Day 0

    On engagement

    £7,500
  • 02

    Day 30

    14 day payment terms

    £7,500
  • 03

    From go-live

    Silver Protection Plan, monthly subscription across the initial 12-month term

    £288 per month

VAT is applied at the point of invoice.

Continuity after go-live

Silver Protection Plan

Your Silver Protection Plan begins at go-live and provides two hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.

Initial term
12 months from go-live
First-year investment
£3,456 + VAT across 12 months
Monthly subscription
£288 + VAT per month

What happens after 12 months?

We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Silver Protection Plan automatically continues on a rolling monthly basis at £360 + VAT per month, unless cancelled in accordance with the agreement terms.

What's included

Key stages of your project

  • 01Discovery
  • 02Blueprint Creation
  • 03Platform essential setup and configuration
  • 04Data model, import and cleansing
  • 05Sales process and pipeline build
  • 06Reporting, dashboards and KPI tracking
  • 07Role-based training for adoption
  • 08User Acceptance Testing
  • 09Go Live Support
  • 10Post-Go Live 30 Days Support

Assumptions

  • · Amiqus will provide access to the required HubSpot, Zendesk, Xero and GoCardless environments.
  • · Amiqus will provide complete and accurate exports of the data agreed for migration.
  • · The final migration volume, including historic tickets and contract records, will be confirmed before the scope and cost are finalised.
  • · Amiqus will nominate owners from RevOps, Finance, Customer Success and Support to support discovery, testing and sign-off.
  • · Amiqus will confirm which system should remain the source of truth for contracts, invoicing, payments and product usage.
  • · Existing data will be reviewed and prepared by Amiqus before migration, using templates and guidance provided by Forbidden.
  • · Any third-party integration is subject to the functionality and API access available within the relevant platforms.
  • · Amiqus will provide access to technical support for its product platform if usage or credit-consumption data is to be integrated.
  • · The proposed process will support both existing 30-day rolling agreements and new 12-month contracts.
  • · Finance approval rules, billing processes, tax treatment and exception criteria will be agreed during discovery.
  • · Amiqus will complete UAT and provide consolidated feedback within the agreed project timescales.
  • · Key stakeholders will be available for workshops, demonstrations, training and sign-off.

Out of scope

  • · Custom product development within the Amiqus platform.
  • · Building or maintaining an external usage-metering or subscription-billing platform.
  • · Complex custom integrations not explicitly included in the final agreed scope.
  • · Changes to Xero, GoCardless or Zendesk functionality outside their standard configuration.
  • · Legal, accounting, tax or VAT advice.
  • · Drafting Amiqus’s commercial contracts or legal terms.
  • · Manual cleansing or correction of source data by Forbidden.
  • · Migration of unidentified or unagreed historic data.
  • · Ongoing manual reconciliation between HubSpot, Xero, GoCardless and product-usage data.
  • · Third-party software, middleware, API or transaction fees.
  • · Ongoing HubSpot administration following the agreed post-launch support period.
  • · Additional workflows, reports, pipelines or objects requested after scope approval.
  • · Deal Approvals are not included within this scope. Deal Approvals require Sales Hub Enterprise, which is not included within the proposed HubSpot subscription. The approval process included in this project applies to quotes only and does not control movement between deal stages.

6 months after go-live

What good looks like 6 months from now.

Not aspirations, the working state Amiqus is investing to reach.

Leadership01

Leadership trusts reporting.

Forecast, pipeline and revenue numbers reconcile, board and operators read the same picture.

RevOps02

Teams operate from one commercial system.

Sales, marketing and customer operations work from a Single Source of Truth, not parallel spreadsheets.

Sales03

Forecasting becomes proactive.

Pipeline is reviewed weekly, not reconstructed at quarter end.

Operations04

Automation reduces manual overhead.

Handoffs and tidy-up handled by the platform, freeing senior time for commercial work.

RevOps05

Customer lifecycle visibility improves.

Acquisition, onboarding, expansion and retention on one timeline leadership can interrogate.

Operations06

CRM adoption becomes embedded.

The platform is how the business runs, adoption stops being a project.

Agree next steps

A short working session locks in dates and confirms the architecture.