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Investment & next steps

08 / 09

Investing in your future growth

01 · Leadership

Controlled implementation, not disruptive rollout

We understand the past challenges with your Sage 200 implementation. Our approach prioritises a seamless transition, ensuring that critical operations like accounting and shipping remain uninterrupted. We will meticulously map all system interactions to prevent unexpected issues.

02 · Operations

Clear definition of 'done well'

Success is clearly defined from the outset. We will establish precise metrics for visibility into sales activity, lead management, and customer engagement, enabling data-driven decisions and accountability across your teams, without ambiguity.

03 · RevOps

HubSpot as your Single Source of Truth

HubSpot will become the central hub for all customer data, sales funnels, and order details. This ensures consistency and accuracy, integrating seamlessly with OrderWise for inventory and Shopify for abandoned carts, providing a unified view.

04 · Leadership

Proactive risk mitigation and governance

Our detailed discovery process will uncover all system dependencies and potential complexities, such as the 8 Shopify sites. This proactive approach avoids unforeseen issues and ensures a robust, scalable foundation for your future growth.

Your implementation and protection engagement

One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.

£22,955+ VAT

Total first-year commitment

Fixed implementation
£19,499
12-month Silver Protection Plan (£288 per month)
£3,456

This includes a 20% introductory saving on the initial 12-month Protection Plan term.

01

Implementation and launch

Strategy, configuration, integration, enablement and go-live.

£19,499 + VAT

02

12-month protection

Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.

£288 + VAT per month

Payment structure

  • 01

    Day 0

    On engagement

    £7,249.73
  • 02

    Day 30

    14 day payment terms

    £7,249.73
  • 03

    From go-live

    Silver Protection Plan, monthly subscription across the initial 12-month term

    £288 per month

VAT is applied at the point of invoice. 20% Contingency allowance also added in the contract to cover any out of scope activity. This will be agreed prior to any additional work being completed.

Continuity after go-live

Silver Protection Plan

Your Silver Protection Plan begins at go-live and provides two hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.

Initial term
12 months from go-live
First-year investment
£3,456 + VAT across 12 months
Monthly subscription
£288 + VAT per month

What happens after 12 months?

We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Silver Protection Plan automatically continues on a rolling monthly basis at £360 + VAT per month, unless cancelled in accordance with the agreement terms.

What's included

Key stages of your project

  • 01Detailed Discovery
  • 02Blueprint Creation
  • 03CRM Essentials
  • 04Growth Suite Implementation
  • 05Guided Data Migration
  • 061 x Custom Shopify Integration for the 8 x stores (Abandoned Basket Data)
  • 07OrderWise Native HubSpot Integration Setup
  • 08Webhook to DHL/ParcelForce (subject to required access)
  • 09Team Training
  • 10Post-Go-Live 30 Days Support

Assumptions

  • · OrderWise<> HubSpot native connector is sufficient for needs
  • · Shopify stores are on a plan that allows for required integration access
  • · Data for migration is provided in a structured format
  • · Simple Web Hook each to ParcelForce and DHL is sufficient

Out of scope

  • · Shopify Integration won't include order data which will come from OrderWise
  • · No integration with Sage

6 months after go-live

What good looks like 6 months from now.

Not aspirations, the working state Dermapure is investing to reach.

Leadership01

Reporting provides full visibility.

Leadership can now run reports on sales activity, lead management, and customer engagement, enabling data-driven decisions and improved team accountability.

Operations02

Order data is a Single Source of Truth.

OrderWise serves as the central hub for all order, stock, and customer data, simplifying integrations and ensuring consistent information across systems.

Sales03

Sales activities are fully tracked.

Sales representatives have a complete record of customer communications and training attendance, supporting more informed interactions and follow-ups.

Marketing04

Abandoned carts are recaptured effectively.

HubSpot integrates with Shopify specifically for abandoned cart data, allowing for targeted recapture marketing efforts to convert lost sales.

Operations05

Re-ordering is automated and timely.

Automated reminders for product re-ordering are triggered based on usage and expiry data from OrderWise, ensuring customers replenish stock proactively.

Agree next steps

A short working session locks in dates and confirms the architecture.