Investment & next steps
08 / 09
We will establish a dedicated senior point of contact from Forbidden to ensure consistent oversight and strategic alignment. This guarantees that implementation progresses smoothly, with clear accountability and regular updates for M6 Toll's leadership, including Jo and Bruce.
Our phased approach, beginning with a thorough scoping phase, ensures a controlled rollout that integrates seamlessly with your existing operations. We prioritise understanding your current processes to build a HubSpot solution that enhances, rather than disrupts, your team's day-to-day activities.
We will consolidate your sales and marketing data into a Single Source of Truth within HubSpot, replacing disparate systems like MailChimp. This foundation ensures accuracy and scalability, allowing for advanced reporting and future growth without data silos.
The implementation includes comprehensive training and user acceptance testing, ensuring your sales team, including Sarah's six users, is fully equipped and confident. We focus on practical application, making HubSpot an intuitive tool that simplifies tasks and surfaces opportunities, driving immediate value.
Your implementation and protection engagement
One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.
£11,454+ VAT
Total first-year commitment
This includes a 20% introductory saving on the initial 12-month Protection Plan term.
01
Implementation and launch
Strategy, configuration, integration, enablement and go-live.
£7,998 + VAT
02
12-month protection
Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.
£288 + VAT per month
Payment structure
Day 0
On engagement
Day 30
14 day payment terms
From go-live
Silver Protection Plan, monthly subscription across the initial 12-month term
VAT is applied at the point of invoice. A 20% contingency allowance (£1,599.60) is included in the contract against the implementation fee only, to cover any out of scope activity.
Continuity after go-live
Silver Protection Plan
Your Silver Protection Plan begins at go-live and provides two hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.
What happens after 12 months?
We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Silver Protection Plan automatically continues on a rolling monthly basis at £360 + VAT per month, unless cancelled in accordance with the agreement terms.
What's included
Key stages of your project
Assumptions
Out of scope
6 months after go-live
Not aspirations, the working state M6 Toll is investing to reach.
Strategic decisions are data-driven.
Leadership gains clear visibility into marketing and sales performance, understanding which channels and activities genuinely drive revenue and customer acquisition.
The CRM is a Single Source of Truth.
All customer and prospect data, from initial engagement to deal closure, is consolidated in one platform, providing a comprehensive 360-degree view for all teams.
Sales activities are prioritised effectively.
Automated lead scoring and intent signals highlight the warmest prospects and accounts, ensuring the business development team focuses on high-potential opportunities.
Marketing content is efficiently repurposed.
Existing content assets are quickly transformed into multi-channel campaigns, saving time and ensuring consistent messaging across different platforms.
Account management is proactive and consistent.
Automated workflows identify accounts that haven't been contacted in a while, prompting timely follow-ups and preventing missed opportunities.
Customer interactions are fully captured.
All call recordings, including mobile calls, are logged and transcribed, providing a complete history for coaching, quality assurance, and customer service continuity.
Agree next steps
A short working session locks in dates and confirms the architecture.
