Investment & next steps
08 / 09
The implementation is structured to reduce operational disruption while creating clear progress throughout delivery. Core foundations are established first so reporting, automation and operational processes are built on stable, scalable architecture from day one.
CRM implementations rarely fail because of software. They fail through unclear ownership, poor process design, inconsistent data structures and low adoption. Senior consultants lead every workstream to reduce these risks before they become operational problems.
The implementation is designed to prevent the operational debt that builds when systems evolve without governance. Reporting drift, duplicate processes, spreadsheet dependency and inconsistent customer journeys become increasingly expensive as the business scales.
A successful implementation is not simply a live portal. It is a system leadership trusts, teams consistently use, reporting that supports decisions, and operational processes that scale without increasing manual overhead.
Your implementation and protection engagement
From building GCP’s targeted campaigns and automation to training your team and launching, we help you put the new setup into practice. Your first 12 months after go-live include one hour of senior support each month to answer questions, resolve issues and refine how you turn engagement into sales opportunities.
£6,323+ VAT
Total first-year commitment
This includes a 20% introductory saving on the initial 12-month Protection Plan term.
01
Implementation and launch
Strategy, configuration, integration, enablement and go-live.
£4,499 + VAT
02
12-month protection
Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.
£152 + VAT per month
Payment structure
Day 0
On engagement
Day 30
14 day payment terms
From go-live
Bronze Protection Plan, monthly subscription across the initial 12-month term
VAT is applied at the point of invoice. A 20% contingency allowance (£899.80) is included in the contract against the implementation fee only, to cover any out of scope activity.
Continuity after go-live
Bronze Protection Plan
yo
What happens after 12 months?
As GCP learns which campaigns generate opportunities, your priorities and support needs may change. Bronze provides continued access to a senior specialist for guidance and small refinements to your existing setup. Your £152 + VAT monthly rate remains in place while the subscription continues uninterrupted. After the initial 12-month term, the plan rolls monthly and can be cancelled in accordance with the agreement; if you cancel and later rejoin, our standard rate card applies, currently £190 + VAT per month.
What's included
Key stages of your project
Assumptions
Out of scope
6 months after go-live
More opportunities from your existing relationships and database, with a team confident using HubSpot to support GCP’s £1m new business target.
Mark knows who to call and why
Mark starts each day with a prioritised list of engaged contacts and insight into the services they have shown interest in, giving him a relevant starting point for each conversation.
Existing clients know what else GCP can do.
Targeted cross-sell campaigns introduce clients to relevant services they do not currently use, creating opportunities for project and maintenance work that might otherwise go elsewhere.
Your team can run the campaigns confidently.
GCP understand how to manage segments, launch campaigns and act on engagement. Agreed workflows keep prospects warm and prompt follow-up without every step needing manual attention.
GCP can see what is contributing to growth.
Reporting connects campaign activity to opportunities, pipeline and won revenue, helping you judge the return, prioritise what works and increase reach beyond Mark’s weekly calling capacity.
You understand GCP’s visibility in AI search.
An initial benchmark shows how GCP appears for relevant facilities management searches, giving you a clear starting point and practical priorities for improving visibility over time.
CRM adoption becomes embedded.
The platform is how the business runs, adoption stops being a project.
Agree next steps
A short working session locks in dates and confirms the architecture.
