Investment & next steps
08 / 09
We will establish the core CRM architecture first, focusing on getting the foundations right. This ensures user adoption and accurate data before expanding into more advanced marketing capabilities, preventing overwhelm and ensuring stability.
Our implementation process includes a blueprint design review and user acceptance testing, ensuring senior stakeholders are involved and the solution aligns with your strategic objectives. We will define permissions and roles to maintain data integrity and accountability.
The primary goal is to consolidate all customer and project information into HubSpot, creating a Single Source of Truth. This eliminates guesswork, provides real-time insights, and ensures everyone has access to the latest, most accurate data.
Beyond the initial 12-week implementation, we offer post-support packages and protection plans. This ensures ongoing guidance for new features, maintains data hygiene, and helps you adapt HubSpot to your evolving business needs.
Your implementation and protection engagement
One continuous engagement covering implementation, launch and the first 12 months of senior post-go-live support.
£26,996+ VAT
Total first-year commitment
This includes a 20% introductory saving on the initial 12-month Protection Plan term.
01
Implementation and launch
Strategy, configuration, integration, enablement and go-live.
£22,100 + VAT
02
12-month protection
Senior post-go-live support, troubleshooting, guidance and prioritised platform improvements.
£408 + VAT per month
Payment structure
Day 0
On engagement
Day 30
14 day payment terms
From go-live
Gold Protection Plan, monthly subscription across the initial 12-month term
VAT is applied at the point of invoice.
Continuity after go-live
Gold Protection Plan
Your Gold Protection Plan begins at go-live and provides three hours of senior HubSpot support each month. It covers troubleshooting, fixes, guidance and prioritised platform improvements, helping protect the quality and continued adoption of your implementation.
What happens after 12 months?
We will hold your monthly subscription pricing from the first phase until you cancel. If you later resume beyond this, it would revert to our rate card pricing. Following the initial 12-month term, the Gold Protection Plan automatically continues on a rolling monthly basis at £510 + VAT per month, unless cancelled in accordance with the agreement terms.
What's included
Key stages of your project
Assumptions
Out of scope
6 months after go-live
Not aspirations, the working state Nicholsons is investing to reach.
Leadership trusts reporting.
Forecast, pipeline and revenue numbers reconcile, board and operators read the same picture.
Teams operate from one commercial system.
Sales, marketing and customer operations work from a Single Source of Truth, not parallel spreadsheets.
Forecasting becomes proactive.
Pipeline is reviewed weekly, not reconstructed at quarter end.
Automation reduces manual overhead.
Handoffs and tidy-up handled by the platform, freeing senior time for commercial work.
Customer lifecycle visibility improves.
Acquisition, onboarding, expansion and retention on one timeline leadership can interrogate.
CRM adoption becomes embedded.
The platform is how the business runs, adoption stops being a project.
Agree next steps
A short working session locks in dates and confirms the architecture.
