Current challenges
02 / 09
Numo is at a pivotal stage where manual coordination across sales, support, and finance is capping growth. This 8-week implementation centralises commercial operations and gives leadership the visibility to scale with confidence.
Operational transformation, not a platform swap. We reduce complexity, rebuild reporting trust, and give Numo a customer lifecycle that scales.
Manual ticket logging and disconnected contract tracking limit your ability to prove value to clients. A unified platform replaces best-guess reporting with measurable support and marketing data.
Revenue Hub Professional formalises the move from signed quote to active contract. Renewals and mid-contract changes are managed proactively, protecting recurring revenue ahead of the finance integration.
Automating routine admin frees consultants for high-value delivery, whilst leadership gains the real-time insight needed to steer the business.
Data
HighWhat's happening
Support tickets are managed via a central email without structured tracking, leading to inconsistent response times and reporting gaps.
Business impact
The inability to quantify support effort makes it difficult to justify contract renewals and service value to clients.
Tooling
HighWhat's happening
Contract data is likely held in disparate spreadsheets or finance tools, disconnected from the daily sales and service activity.
Business impact
Manual tracking of renewals and mid-contract changes risks revenue leakage and creates forecasting uncertainty.
Process
HighWhat's happening
Data must be manually re-entered into finance systems, creating opportunities for error and delaying project kick-offs.
Business impact
The friction between winning a deal and initiating a project in iPlicit slows down time-to-revenue and increases admin overhead.
Touches
Operations
MediumWhat's happening
Building campaigns is currently perceived as complex or time-consuming, leading to sporadic outreach rather than sustained programmes.
Business impact
Inconsistent marketing activity limits lead generation and prevents the business from maintaining a constant market presence.
